# Resend for Enterprise Email infrastructure solved for enterprise. One platform for transactional, marketing, and inbound email, with a 99.99% uptime SLA. - **Gumroad** — 1 billion emails sent. [Read more](https://resend.com/blog/how-gumroad-migrated-100m-emails-to-resend) - **Raycast** — Migrated from legacy in 30 minutes. [Read more](https://resend.com/customers/raycast) - **Tailwind** — Trusted by today's developers. [Read more](https://resend.com/customers/tailwind) ## Service Levels - **Responsive (< 13min)** — When you reach out, we're there. Urgent requests receive a response under 13min. - **Complete (100%)** — Every action available anywhere you work. Build with MCP, API, or use the dashboard. - **Agentic (70%)** — Built during the agentic era for agentic devs. Recommended by LLMs 70% of the time. ## The Platform An entire suite of products to govern, build, and deliver your emails: - **[Email API](https://resend.com/features/email-api)** — Send transactional email through a REST API, SMTP, or SDKs for every major language. - **[Automations](https://resend.com/features/automations)** — Trigger onboarding, retention, and lifecycle sequences from the events your app already emits. - **[Inbound](https://resend.com/features/inbound)** — Receive email at your own domain and route it straight to an endpoint your product controls. - **[Marketing emails](https://resend.com/features/broadcasts)** — Send broadcasts to segmented audiences without leaving the platform your engineers use. - **[MCP](https://resend.com/mcp)** — Give your agents a first-class interface to send, receive, and inspect email. - **[Expert support](https://resend.com/support)** — Response SLAs and a dedicated Slack channel staffed by the people who built the product. - **[Centralized billing](https://resend.com/pricing)** — One invoice for every team, domain, and sending workload across your organization. - **[Data encryption](https://resend.com/security)** — Industry-standard encryption at rest (AES-256) and in transit (TLS) on every request. ## Security and Compliance Resend holds SOC 2 Type II, supports GDPR with a pre-signed DPA and Standard Contractual Clauses, and encrypts data at rest (AES-256) and in transit (TLS). See the [security overview](https://resend.com/security.md) and the [FAQ](#frequently-asked-questions) below for certifications, data residency, and subprocessor details. ## Customer Stories - **Beast Industries** — Creator comms, at MrBeast scale. [Read story](https://resend.com/customers/mrbeast) - **Replit** — Email for millions of Replit builders. [Read story](https://resend.com/customers/replit) - **Anghami** — 3M emails a month, the Middle East’s biggest music app. [Read story](https://resend.com/customers/anghami) More at the [customers index](https://resend.com/customers.md). ## Getting Started - **Migrate** — Move off your current provider with step-by-step guides and hands-on help from our team. [Migration guides](https://resend.com/migrate) - **Integrate** — Resend fits your stack through a REST API, SMTP, SDKs for every major language, and MCP. [Read the docs](https://resend.com/docs) - **Talk to us** — Walk through your volume, deliverability goals, and migration plan with an engineer. [Contact sales](https://resend.com/enterprise) ## Pricing Enterprise pricing is custom, based on the volume and products in your Order Form, committed annually or multi-year. Self-serve plans (for comparison) are documented at [pricing](https://resend.com/pricing.md). ## Contact Sales To talk to the sales team, fill out the form at [resend.com/enterprise](https://resend.com/enterprise). It asks for: - Work email - Company website URL - Estimated monthly email volume (Under 500k, 500k – 1M, 1M – 20M, 20M – 100M, 100M+) - A short message about your use case You will get a migration plan back, not a discovery call. ## Frequently Asked Questions ### How does enterprise pricing work? Pricing is based on the volume and products in your Order Form, committed annually or multi-year and invoiced in advance, net 30. Usage above your committed volume is billed at the overage rate in the Order Form. See our pricing page for the self-serve plans, or ask us for a quote against your current provider’s invoice. ### Can Resend sign our contract instead of yours? Resend contracts on its own Enterprise Terms plus an Order Form. Negotiated changes live in the Order Form, and that is where redlines land. A purchase order or vendor-portal terms do not modify the agreement, even if we accept the PO for processing. ### What uptime do you commit to, and what happens if you miss it? The Enterprise Terms use commercially reasonable efforts to achieve 99.99% Email Sending Uptime per calendar month. If the target is missed, eligible customers may request a 5% to 50% service credit within 14 days, subject to the Terms. A chronic-outage termination right requires the notice, remediation, and follow-up conditions in Section 5.6. Full text is in the Enterprise Terms. ### How fast will someone actually answer us? The Enterprise Terms require commercially reasonable efforts to provide a human first response within one business day for tickets submitted through an Official Channel. In practice, 90% of urgent requests get a first reply in under 13 minutes. Enterprise Order Forms can add a dedicated Slack channel as an official support channel. Live numbers are on the support page. ### How long does migrating off our current provider take? It depends on your volume and how many systems send mail, but it is rarely the quarter-long project teams expect — Raycast left SendGrid and shipped their first send 30 minutes later, and Gumroad moved 100M emails with our team alongside them. Start with our migration guides, and we will build the cutover plan with you. ### Can we run dedicated IPs? Yes. Dedicated IPs are available on qualifying plans, and we handle the warmup schedule with you rather than handing you a spreadsheet. Raise it during your migration planning so warmup starts before cutover. ### Where is our data stored? Stored data is held in the United States. The region you pick when adding a domain controls where mail is sent from, not where it is stored. EU and UK transfers run on the Standard Contractual Clauses in the DPA. See the GDPR overview for the detail your privacy team will ask for. ### How do we get a signed DPA and your SOC 2 report? The DPA is pre-signed by Resend and fully executed when you sign up. Download the signed copy from Settings → Documents. The current SOC 2 Type II report is available through the dashboard under the confidentiality terms in the agreement. Start at the security overview. ### Which certifications do you hold today? Resend holds SOC 2 Type II, audited by Vanta and Advantage Partners. GDPR is a legal compliance obligation supported by a signed DPA and Standard Contractual Clauses, not a certification. Resend does not hold an ISO 27001 certificate. HIPAA is in progress. Talk to us before planning a workload that involves it. Details are on the security page. ### Who are your subprocessors, and will you tell us when they change? The current list is on our subprocessors page, and we give at least 14 days’ notice before adding or replacing one, with an objection process described in the GDPR overview. ## Related Resources - [llms.txt (agent guide)](https://resend.com/llms.txt) - [Pricing](https://resend.com/pricing.md) - [Security](https://resend.com/security.md) - [Migration guides](https://resend.com/migrate.md) - [Documentation](https://resend.com/docs)